Privacy Policy

Last updated: February 2026

Introduction

DigiBannister ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.digibannister.co.za or engage our services.

We comply with the Protection of Personal Information Act (POPIA) of South Africa and are committed to processing your personal information lawfully, reasonably, and in a manner that does not infringe on your privacy.

Information We Collect

Information You Provide

When you contact us or request a quote, we may collect:

  • Full name
  • Email address
  • Phone number
  • Project details and requirements
  • Budget and timeline preferences

Our contact form redirects to WhatsApp. We do not store form submissions on our servers — your message is sent directly to our WhatsApp Business account.

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Referring website or search terms

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide project quotes
  • Deliver and manage web development services
  • Communicate project updates and milestones
  • Improve our website and user experience
  • Analyse website traffic and usage patterns
  • Comply with legal obligations

Cookies and Tracking

Our website uses minimal cookies for essential functionality. We do not use advertising cookies or sell your data to third parties. Analytics data is collected anonymously to help us understand how visitors use our website.

Third-Party Services

We may use the following third-party services:

  • WhatsApp Business — for customer communication (Meta's privacy policy applies)
  • Google Fonts — for typography (Google's privacy policy applies)
  • Cloudflare — for hosting and CDN (Cloudflare's privacy policy applies)

Data Security

We implement appropriate technical and organisational measures to protect your personal information. Our website is served over HTTPS, and we use Cloudflare's security features including DDoS protection and SSL encryption.

Your Rights Under POPIA

As a South African data subject, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Project-related communications are retained for the duration of the business relationship and a reasonable period thereafter.

Children's Privacy

Our website and services are not directed at children under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us: